Legal
Payment Policy
Last updated September 2026.
Currencies and methods
We invoice in USD by default; EUR and GBP are available on request. Payment is by bank transfer (T/T). Bank charges are borne by the sender.
Service fees
Factory audits and inspections are payable in full before the visit is scheduled. Sourcing and freight fees follow the schedule set out in your service agreement.
Supplier payments
Where we pay a supplier on your behalf, funds are held only for as long as needed to make the payment and every transfer is evidenced with the bank receipt.
Invoices and receipts
A formal invoice is issued before payment and a receipt after clearance. Both list our registered company details.
Late payment
Work is paused, not cancelled, if an invoice passes 14 days overdue. We will always tell you before pausing.
Fraud warning
Our bank details never change mid-engagement. If you receive an email asking you to pay to a different account, do not pay it — call us on the number listed on this site to verify.
Questions about this policy? Email novasource72@gmail.com and we will answer directly.